Our vision is to enrich the lives of those we touch, to enhance the cultural life of the community, to educate future generations about the value of music, to entertain our audiences, to elevate the quality of every performance, and to serve as a leader for positive community growth through the performance of excellent symphonic music, and to cooperate with other arts agencies for the betterment of our community.
Job Title: Marketing Associate
Reports to: Director of Marketing and Public Relations
FLSA Status: Non-Exempt
Schedule: 9am – 5pm (M-F), Occasional weekends
The Marketing Associate is responsible for supporting the planning and execution of marketing, advertising, and public relations activities. The role involves coordinating public appearances, fostering community partnerships, and capturing video and still photography at events for marketing materials and social media. The Marketing Associate educates patrons and the public on OKCPHIL concerts, educational programs, and other events, via phone calls, in-person meetings, social media posts, and other marketing materials. Other responsibilities include answering patron questions, placing ticket and subscription orders, assisting with renewals, and providing assistance after the transaction.
DUTIES AND RESPONSIBILITIES
- Plan and coordinate public appearances and speaking engagements with community groups, media organizations, and educational institutions.
- Capture high-quality social media content at concerts and events, including still photos and videos.
- Develop and steward relationships with community partners to secure individual and group ticket sales for concerts and events.
- Assist customers inquiring about or purchasing tickets and subscriptions, while providing quality customer service and accurate information on a variety of subjects relating to concerts, facilities, and ticketing policies.
- Participate in ongoing patron support, season renewal, and other mailing activities.
- Assist patrons with tickets and questions at the box office before concerts and attend various programs and events.
- Ensure accurate and complete data entry, recordkeeping, filing, and reference materials.
- Maintain a positive and helpful attitude towards patrons, co-workers, musicians, guest artists, and others.
- Other duties as assigned.
EDUCATION AND EXPERIENCE
- Strong written and verbal communication skills.
- Proven customer service experience.
- Able to quickly learn software programs, such as ticket sales and email marketing software.
- Proficient in using a computer and Microsoft Office suite.
- Basic mathematical competency.
- Keen attention to detail.
- High school diploma or equivalent.
The Oklahoma City Philharmonic is committed to the principle of equal employment opportunity for all. All employment decisions are based on business needs, job requirements and individual qualifications. The Oklahoma City Philharmonic, in compliance with all applicable federal, state, and local laws and regulations, does not believe in nor discriminate on the basis of: race; color; national, social or ethnic origin; age; religion or belief; gender; sexual orientation; gender identity; marital, civil union, domestic partner or family status; disability; genetic information; Veteran status; or any other characteristic protected by state, federal, or local law in any of its policies, practices, or procedures. We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free workplace.
TO APPLY: Please send a cover letter, resume, and three (3) professional references to email@example.com with the subject line “Marketing Associate.”
About the OKCPHIL: The Oklahoma City Philharmonic (OKCPHIL) has gained recognition as one of the nation’s premier regional orchestras. Tracing its roots to 1924, the Oklahoma City Philharmonic was formed in 1988 under the musical direction of Founder and Music Director Emeritus Joel Levine and began a new era with the passing of the baton to current Music Director Maestro Alexander Mickelthwate in 2018. The Orchestra remains steadfast in its mission “to provide inspiration and joy for the community through orchestral music.” Through its consistent commitment to excellence, the Oklahoma City Philharmonic strives to enrich lives, expand cultural development, educate future generations, and provide audiences with a diverse and inspirational performance experience. Committed to expanding its reach well beyond the concert hall, the Oklahoma City Philharmonic enjoys a close collaborative relationship with Oklahoma’s colleges and universities as well as the city’s other premier arts organizations including Oklahoma City Ballet and Canterbury Voices.Through high-caliber performances and a variety of Education and Community Engagement programs the OKCPHIL serves over 135,000 throughout the state of Oklahoma.
Education Interns are heavily involved with numerous Education programs offered by the OKC Philharmonic. Interns also receive additional exposure to concert production, administration, development, and marketing. Education Interns work directly with the Education Manager on a variety of tasks, including but not limited to:
- Delivering high-quality educational programs to a variety of age levels (includes concerts, family activities, school visits, adult programs, competition, guest artist events, and more)
- Engaging the greater OKC Metro community in partnerships
- Design and distribute promotional materials
- Communication with program participants/families, educators, administrators, musicians, etc.
- Must be a high school graduate
- Must be organized, deadline-oriented, and have strong interpersonal skills
- A working knowledge of classical music is preferred
- A passion for music education (or the arts in general) is required
- Reliable transportation is required
This internship works well for various majors, including but not limited to, Music Education, Education, Nonprofit Administration, Arts Management, Performing Arts, Human Development, and Communications Schedule & Compensation. Weekly schedule is flexible, with an expected average of at least 10 hours a week in the office, plus occasional events on evenings and/or weekends. Internships are paid OR can be used for college credit (if agreed upon by your educational institution). Hourly
compensation is based on experience.
Internship applications are accepted on a rolling basis. Qualified candidates will be contacted to participate in a formal interview. Email submissions are preferred. To apply, please send the following materials:
- A cover letter describing your interest and whether or not the internship is sought for credit
- 3 References (a list of contact information only; reference letters not required)
Please send materials to:
Jeana Gering, Education Manager – firstname.lastname@example.org