Our vision is to enrich the lives of those we touch, to enhance the cultural life of the community, to educate future generations about the value of music, to entertain our audiences, to elevate the quality of every performance, and to serve as a leader for positive community growth through the performance of excellent symphonic music, and to cooperate with other arts agencies for the betterment of our community.
OKLAHOMA CITY PHILHARMONIC
JOB TITLE: General Manager
REPORTS TO: Executive Director
SUPERVISES: Concert Operations/Guest Artist Liaison, Education Manager, Stage Manager, Librarian, and
JOB SUMMARY: The General Manager is a member of the OKCPHIL’s Senior Staff and leads a team of highly
skilled professionals. The position is responsible for ensuring that the planning and production of all orchestra
events (concerts, rehearsals, runouts, special events, etc.) run smoothly, effectively, and in a financially
responsible manner. The General Manager functions as a liaison between the orchestra and the rest of the
organization and is responsible for carrying out the provisions of the Master Agreement. The position is also
responsible for oversight of Education and Community engagement related planning and programs. The
General Manager works closely with the Executive Director and Music Director and plays a key role in ongoing
interactions with various partners including the Civic Center Music Hall, OKC Ballet, and the Canterbury Voices
regarding Philharmonic activities.
JOB DUTIES AND RESPONSIBILITIES:
- Plan and administer all concert production activities of the orchestra.
- Engage and negotiate contracts for guest artists and conductors.
- Coordinate operations and production activities with appropriate staff.
- Supervise orchestra setup for rehearsals and concerts.
- Supervise and manage all rehearsals and concerts in coordination with guest artist contracts, venue technical staff, operations staff, contract labor, and conductor.
- Confirm arrangements with recording engineer for any recording of concert, in consultation with appropriate staff.
- Supervise the arrangements for guest artist travel, accommodations, and hospitality.
- Create, coordinate and distribute all production schedules and stage plots in a timely manner.
- Organize and produce all orchestra fee engagements, runout concerts, and special projects.
- Serve as liaison to venues for organization’s logistical and production needs.
- Complete and submit all stage crew semi-monthly payroll in coordination with Stage Manager and Finance Director.
Scheduling & Planning
- Prepare the orchestra’s master schedule by working with the Executive Director and Music Director to achieve artistic goals, while maximizing services for financial benefit and upholding the requirements of the Master Agreement.
- Participate in the season planning process, in collaboration with Music Director and Executive Director; research potential programs, artists, conductors, and partnership opportunities, as necessary.
- Determine feasible schedules and budgets for special events such as runouts, recordings, and community engagement programs.
- Book all necessary facilities.
- Serve as a member of management’s negotiating team for collective bargaining agreements; research specific issues as requested by the negotiating team; determine financial impact of proposed changes.
- Monitor, identify and propose changes and develop strategies to achieve optimal results, on an ongoing basis.
- Interpret, implement and uphold terms of the Master Agreement.
- Maintain open communication with Orchestra Committee and respond to issues in a timely manner in consultation with appropriate staff.
- Promote a positive relationship between the orchestra, administration, and Board.
- Ensure best possible physical working conditions for the orchestra in all situations.
- Develop and monitor budgets for all production activities.
- Supervise Education and Community Engagement activities and approve the Education department’s annual budget.
- Maintain appropriate cost controls while maintaining artistic integrity and upholding the Master Agreement.
- Manage procurement of supplies, licenses, equipment and services for operational purposes.
- Serve as part of senior management team to assist the Executive Director in setting and implementing administrative and artistic policies established by the Board.
- Manage the completion annual ASCAP/BMI reporting.
- Maintain inventory of all orchestra owned equipment (musical and non-musical) and coordinate updated inventory with Finance Director for insurance purposes.
- Coordinate activities of Development and Marketing departments for special projects involving the use of the theatre, stage crew, and/or orchestra musicians.
- Serve on Board committees as required.
- Perform other duties as assigned by Executive Director.
Please send a cover letter, resume, and three (3) professional references to firstname.lastname@example.org
About the OKCPHIL:
The Oklahoma City Philharmonic (OKCPHIL) has gained recognition as one of the nation’s premier regional
orchestras. Tracing its roots to 1924, the Oklahoma City Philharmonic was formed in 1988 under the musical
direction of Founder and Music Director Emeritus Joel Levine and began a new era with the passing of the baton
to current Music Director Maestro Alexander Mickelthwate in 2018.
The Orchestra remains steadfast in its mission “to provide inspiration and joy for the community through
orchestral music.” Through its consistent commitment to excellence, the Oklahoma City Philharmonic strives to
enrich lives, expand cultural development, educate future generations, and provide audiences with a diverse
and inspirational performance experience. Committed to expanding its reach well beyond the concert hall, the
Oklahoma City Philharmonic enjoys a close collaborative relationship with Oklahoma’s colleges and universities
as well as the city’s other premier arts organizations including Oklahoma City Ballet and Canterbury Voices.
Through high-caliber performances and a variety of Education and Community Engagement programs the
OKCPHIL serves over 135,000 throughout the state of Oklahoma.
Director of Marketing and Public Relations
OKLAHOMA CITY PHILHARMONIC
JOB TITLE: Director of Marketing and Public Relations
REPORTS TO: Executive Director
SUPERVISES: Digital Strategies Coordinator, Box Office Operations Manager, Customer Service Representative
JOB SUMMARY: The Director of Marketing and Public Relations is responsible for the overall creative direction and management of marketing operations, promotions and brand integrity. Weaving together messaging, images and video to highlight the strengths and creativity of the organization and the artistic vision in order to prepare and elevate the experience for the patrons and greater community.
The position requires flexibility, knowledgeable of community trends and ability to be an active ambassador for the organization in the community, creatively integrating the positive image of the organization via social media, print, television, and other earned media outlets, while actively looking for ways to collaborate with a variety of community partners.
The Director of Marketing and Public Relations leads a team of highly skilled professionals and oversees all aspect of the department. The Director also works collaboratively across departmental lines including Development, Artistic/Operations, Education and Community Engagement, and Finance to ensure ongoing communication and cooperation within the organization.
JOB DUTIES AND RESPONSIBILITIES
- Strategize with the team to maximize subscriber retention and renewals, new subscriber acquisitions, ongoing ticket sales, and customer onboarding and retention process, among others.
- Develop prospective customer engagement opportunities to enhance the concert going experience.
- Identify prospective new audiences based on concert offerings, and develop innovative approaches to engage based on knowledge and research to keep on top of a fast changing industry.
Box Office Oversight:
- Train and supervise Box Office staff, ensuring continuity of messaging across all communication outlets, including but not limited to phone communications, e-mail marketing, mailings, social media content all with the highest customer care and customer relations standards in mind.
- In collaboration with ED, determine pricing for each season and work with Box Office Operations Manager to implement the updates.
- Review sales reports to determine tactics for sales and marketing on upcoming concerts.
- Review all settlements and sign off on them after balanced.
- Oversee dynamic pricing strategies.
- Collaborate with the Civic Center Music Center as it pertains to sales, patron care and box office policy and procedural changes.
- Work to secure strategic media coverage, based on value of time vs. audience reached.
- Oversee and coordinate a variety of press engagements, quote requests, interviews, etc.
- Manage the OKCPHIL’s media to provide high quality content (video/audio/photos) to various media outlets upon request.
- Write press releases and keep abreast of the fast changing media climate.
- Act as spokesperson, when required.
- Coordinate the creation of all graphics and art through graphic designer.
- Ensure the timely delivery of all print, tv, radio, etc. content and review and submit all invoices.
- Work collaboratively on website updates needed at various times throughout the season, both internally and externally with various partners, including the Civic Center Music Hall.
- Collaboratively conceptualize, schedule, produce and supervise all production and strive to develop clear communications and timelines for developing social media content that supports the overall vision of the organization, and integrates the release with the overarching Marketing Plan.
- Provide final approval on public facing content.
- Develop and execute strategic marketing plans that supports organizational objectives including branding, traditional and digital advertising, and ticket on sales.
- Work closely with Sales and Production teams to define marketing materials to drive results.
- Conduct customer research, and utilizes secondary research to support a positive customer process that is easy, transparent and as frictionless as possible.
- Align marketing execution to customer personas, jobs to be completed and customer journey maps.
- Develop positioning and ongoing product marketing to strive for sales goals.
- Oversee the management of the website, social media presence and direct programs to improve social media reputation and leads.
- Assist in the development of personas, positioning and other tools to execute customer centric traditional and digital marketing strategies.
- Other duties as assigned by Executive Director.
- Pro-active, action-oriented and results driven with the ability to prioritize and manage multiple complex initiatives and deliverables simultaneously.
- Understanding of multi-channel solution building with emphasis on emerging channels including social media, mobile, and web.
- Ability to facilitate good communication between Box Office and database to ensure good customer relations management
- Strong negotiating, critical thinking, and organizational skills.
- Experience leading conversations and interactions with all internal and external constituencies.
- Ability to coach team members to create a cohesive, collegial and fun environment based on goal setting and striving to facilitate both individual personal goals and team success.
- Experience in and/or knowledge of performing arts industry preferred.
TO APPLY: Please send a cover letter, resume, and three (3) professional references to email@example.com with the subject line “Director of Marketing and P.R.”.
About the OKCPHIL:
The Oklahoma City Philharmonic (OKCPHIL) has gained recognition as one of the nation’s premier regional orchestras. Tracing its roots to 1924, the Oklahoma City Philharmonic was formed in 1988 under the musical direction of Founder and Music Director Emeritus Joel Levine and began a new era with the passing of the baton to current Music Director Maestro Alexander Mickelthwate in 2018.
The Orchestra remains steadfast in its mission “to provide inspiration and joy for the community through orchestral music.” Through its consistent commitment to excellence, the Oklahoma City Philharmonic strives to enrich lives, expand cultural development, educate future generations, and provide audiences with a diverse and inspirational performance experience. Committed to expanding its reach well beyond the concert hall, the Oklahoma City Philharmonic enjoys a close collaborative relationship with Oklahoma’s colleges and universities as well as the city’s other premier arts organizations including Oklahoma City Ballet and Canterbury Voices.
Through high-caliber performances and a variety of Education and Community Engagement programs the OKCPHIL serves over 135,000 throughout the state of Oklahoma.
Donor and Volunteer Relations Coordinator
OKLAHOMA CITY PHILHARMONIC
Job Title: Donor and Volunteer Relations Coordinator
Reports to: Associate Director of Development
The Donor and Volunteer Relations Coordinator is responsible for implementing cultivation and stewardship strategies with donors and volunteers. This position also assists with the planning and logistics necessary for successful special events, as well as other development work to maximize fundraising effectiveness.
The Donor and Volunteer Relations Coordinator is the foundation of our excellent donor and volunteer relationships and part of a successful, four-member development team. The ideal candidate will have strong analytic, written, and verbal communication skills. The position requires an intelligent, results oriented team player with strong interpersonal skills and ability to interact and connect with diverse constituencies.
Development: Provide the necessary support to meet the fundraising and program goals of the Development Department. Duties to include:
- With the Associate Director of Development, assist in developing and executing OKCPHIL’s Donor Stewardship and Communication Plan.
- Identify and research individual, corporate and foundation prospects, both in response to staff/board requests, and proactively.
- Maintain awareness of current trends in fundraising and philanthropy.
- Attend and support all performances of the OKCPHIL.
- Attend and support all special events.
Volunteer Support: Provide support to OKCPHIL’s volunteers, including the membership of the OKC Orchestra League, the Associate Board, and Overture Society. Duties to include:
- Act as a liaison between staff and volunteers and above constituency groups.
- Attend volunteer/board committee meetings and facilitate ongoing monthly communications.
- Assist with the creation of meeting materials, presentations, and minutes for the Orchestra League Board & Associate Board.
- Prepare and distribute necessary documents, agendas, and signups.
- Ensure volunteers are staffed and supervised to promote meaningful activities for the volunteers.
- Collaborate with Department Heads in developing, maintaining, and managing a comprehensive list of involvement opportunities and assigning the appropriate volunteers based on skills, qualifications, and interest.
- With the Associate Director of Development develop a recognition plan for volunteers to ensure all volunteers are knowledgeable, informed, and feel valued.
- Maintain accurate records and provide timely statistical and activity reports on volunteer participation.
- Evaluate all aspects of volunteer programs to ensure effectiveness, and recommend and implement changes as appropriate.
Special & Stewardship Events: The OKCPHIL hosts two main fundraisers a year—Maestro’s Ball and Symphony Show House—as well as a variety of stewardship events throughout the Season. Duties to include:
- With the Development Team, assists with the planning and execution of donor and volunteer events including creation of invitation lists, nametags, coordinating with vendors, and managing day-of duties and registration.
- With the Special Events and Symphony Show House committees, work collaboratively on the planning and execution of OKCPHIL’s two main fundraisers.
- Coordinates the management of special event components including website, email, mailings and social media.
- Coordinate with the Development Operations Manager regarding special event inquiries to ensure they are accurately recorded in Raiser’s Edge.
- Works to identify and recruit volunteers to assist with special events.
- Identifies opportunities to promote special events to the public.
- Develops event timelines and checklists.
- Coordinates with Development team on special event RSVP tracking in Raiser’s Edge.
- Generates donor lists and other Raiser’s Edge reports as requested for direct mail solicitations, special event invitations, and recognition listings.
- Overture Society—works with the Associate Board on the recruiting, planning, communication and execution of this young professional society.
- OKC Orchestra League (OCOL)—work with the OCOL Board on the recruiting, planning, communication and execution of this volunteer membership society.
Other projects and tasks as assigned.
- College Degree. Coursework in nonprofit administration, arts administration or arts education is a plus.
- 1 to 3 years of administrative experience, preferably in a nonprofit fundraising environment.
- Proficiency with CRMs. Raiser’s Edge specifically is a plus.
- Proficiency with Constant Contact, Signup Genius, SurveyMonkey, Doodle, etc.…
- Must have Event planning experience.
- Ability to meet strict deadlines, multi-task, prioritize, and manage multiple projects effectively with high attention to detail and good follow-through.
- Strong oral and written communication skills, including interpersonal skills.
- Ability to collaborate creatively, with proven ability to work effectively with internal and external partners.
- Exhibit a positive attitude and have ability to handle difficult situations.
- Exhibits problem solving, decision making, and conflict resolution skills.
- Ability to comprehend and process information rapidly and accurately.
- Proficient PC skills, including word processing and spreadsheet applications. Working knowledge of Microsoft Word, Excel, and PowerPoint.
- Personable and customer service oriented, with the ability to build relationships with stakeholders, including staff, board members, volunteers, external partners and donors.
- Able to handle confidential information with discretion.
- Ability to receive instruction and develop a proactive schedule for success.
- Willingness to work non-traditional hours, including evenings and weekends.
- Sense of humor, adaptable, and positive attitude.
- Passion for and familiarity with music is a plus.
Salary for full-time commensurate with experience. A comprehensive benefits package including PTO, Medical, Dental, and the opportunity to participate in a 403B and FSA plan. Free parking and two Season tickets to all OKCPHIL performances.
To apply, please send cover letter, resume, and three professional references to Tara Burnett, Associate Director of Development, firstname.lastname@example.org by October 22, 2021. Please contact by email only.