All sales are final. There are no refunds or exchanges. This ticket purchase will appear on your credit card statement as PERFORMING ARTS TICKETS. If your tickets are being mailed to you, it is your responsibility to notify us prior to the performance if you do not receive your tickets so that we may reprint them for you. Artists are subject to change without prior notice and a change of artist is not cause for a refund. Inclement weather is not a cause for refund unless a performance is actually cancelled. In the event of severe rain or snow, weather updates and performance status are noted on the homepage of, through email, the OKC PHIL text notification system, and social media.

All persons entering the performance hall, including babes in arms, must have a ticket. Classics and Pops Series concerts are recommended for children ages 5 and up. Children under the age of 5 will be refused admission with the exception of The Christmas Show and other designated performances. Latecomers and those who exit during the performance will be seated at the discretion of the facility staff. Copying any performance by camera, audio, or video recording equipment is prohibited. The use of cell phones, smart phones, and electronic devices including Kindles, mp3 players, portable televisions, or other light-emitting devices is disruptive to a performance and prohibited. Patrons will be asked to discontinue use or leave the performance hall.

Tickets purchased through this website are for your personal use and may not be resold for more than face value. We reserve the right to cancel any order we deem in conflict of this policy. If we cancel your order or hold your tickets for box office pick-up (with photo ID), we will contact you via email within two business days.

Civic Center Music Hall House Policies as Stated on Back of Ticket

No smoking facility. This ticket is a revocable license and may be revoked and admission refused upon refunding the printed price thereon. Convenience charge is not refundable. The facility reserves the right to refuse admission or eject any person violating facility rules, local, state, or federal law, or whose conduct is deemed illegal, disorderly, or offensive by management. Cameras, video equipment, and recording devices are expressly forbidden in, or on, facility premises and subject to confiscation. No re-entry to facility on ticket stubs. No bottles, coolers, or containers allowed in facility. The building management, producer, its agents and participants assume no liability for any injury sustained by ticket holder while in attendance at this event. No refunds or exchanges. Not responsible for lost or stolen tickets. Event, time, and/or date subject to change.